What’s it all about?

If you are passionate about delivering exceptional customer experiences and enjoy working with people, then a career in travel, tourism, hospitality or events could be an exciting and rewarding option. These industries involve planning, organising and delivering memorable experiences for customers, whether that’s coordinating events and conferences, designing travel experiences, or welcoming guests to hotels and visitor attractions in the UK and around the world. Hospitality, tourism and events offer excellent opportunities for career progression, leadership roles and the chance to work in a fast-paced, people-focused global industry.

What will I do?

Our courses equip you with the skills to deliver outstanding customer service, plan and coordinate events, and supervise teams in a professional hospitality or tourism environment. You will develop knowledge of the travel and tourism industry, explore how events and visitor attractions operate, and learn how organisations create memorable experiences for their customers. Courses are delivered by tutors with extensive industry experience, and you will have opportunities to engage with guest speakers, industry visits and employers across the travel, tourism, hospitality and events sectors.

What can I do next?

London Stansted Airport is home to many internationally recognised companies within the travel, tourism, hospitality and events industries. You could progress into roles delivering hospitality within VIP and Escape Lounges, working in hotels supporting conference and events teams, or assisting with the planning and delivery of corporate events and functions. Opportunities also exist with tour operators, travel companies and visitor attractions, where you could help design travel experiences, coordinate itineraries or manage guest services. These industries also offer pathways into management positions or even starting your own travel or events business.